Prime Minister Andrew Holness made the pronouncement while addressing the opening of the KPMG Jamaica Extended Support Services (K-JESS) facility today at the KPMG JESS Facility in Downtown Kingston.
“The Government of Jamaica stands in support of BPO and we will make the necessary investments to ensure that there is the flow of human resources to support the continued development and expansion of that industry,” said Prime Minister Holness.
The Prime Minister declared that with the opening of the K-JESS facility, it marks a good day for Jamaica’s investment environment and employment expansion.
“Jamaica needs to continue to increase the momentum and the speed at doing business here. It is our intention to make Jamaica the place of choice. Yes, we are tenacious but yes we are a good place to do business,” said Prime Minister Holness.
According to the Prime Minister, the BPO sector will continue to be in demand despite the emergence of Artificial intelligence.
“The industry will evolve, it will change as technology evolves and therefore we are going to be investing in the higher order services to ensure that Jamaica continues to be an attractive destination for BPO services and I want that message to get out to all our investors,” said Prime Minister Holness.
In that regard, the Prime Minister stated that Jamaica is on the right trajectory as the Government pushes to make Jamaica the place of choice to do business as the necessary infrastructure is being put in place.
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